Andre Marcil, President
Real Bedard, Vice President
Henry Ning, Manager, Software Development
Ed May, Manager, Application Support & Implementation
and our entire staff...

December 25	Closed
December 26	Office Closed Tech Support Closed Help Desk Open
January 1	Closed

Helix has scheduled this e-Class in mid-December and mid-January for those who would like to get a 'head-start' on their receipt submission.

In this e-Class, students will explore the entire process of creating IRS tax letters; from selecting transactions using cutoff dates, date ranges and threshold amounts through to downloading the data to the workstation and merging it into an MSWord tax letter document.

Pre-requisites: Basic knowledge of Andar including general knowledge of transaction entry. Knowledge of mail merges in Microsoft Word or other software used to merge Andar data into the tax letter template. Knowledge of IRS tax laws regarding charitable giving receipts.

Target audience: Finance department or person responsible for sending out IRS tax letters.

For fee and registration information, please contact the Helix Help Desk, toll-free, at 1-877-479-3780 x314.

Every year we assemble all of our CSRs from across the country into our offices for a week of internal meetings and cross-training sessions. This allows us to discuss better ways to serve our customers, to improve our processes, and to prepare for the coming year. On Wednesday the 9th, our entire staff will be off-site for an all-day staff meeting.

Our Help Desk will be open as usual except for Wednesday, where the Help Desk will be open for emergencies only. We ask that you leave a voice mail message detailing the urgency of your situation. The voice mailbox will be monitored hourly. We apologize for any inconveniences this may cause.

Robert Fulghum