I have been working with Andar for almost 7 years. Over that time, we’ve purchased
additional modules—we now have eCommunity, i-Attend, MIG, and e-Volunteer—in order to
increase our CRM and reduce the amount of importing/exporting of files between Andar and
other software systems. The ability to apply your existing Andar knowledge to setting up and
using new modules is a HUGE plus. All of that integration has also allowed us to improve our
back-office efficiency and on-demand reporting of incoming pledges, payments, volunteer
activity and other aspects of our work with donors, workplace companies, agencies, and
volunteers. I’ve found Andar to be a very deep and rich product where you can use as much or
as little functionality as your organization needs or wants.
And if that wasn’t enough, they have the best tech support I’ve ever experienced! I have
worked in the software industry for much of my career with many types of database
applications. The staff that supports, trains, and develops this product is truly
exceptional. I would definitely rate them an “10” for being tops in willingness to help with
even the simplest question, patience, professionalism, and an eagerness to solve your
problem as quickly as possible. And their online, searchable database and Andar User’s Group
make it even easier when you want to look for the answer yourself. They are the definitely
the best in support.
Info and Data Management
United Way of Coastal Fairfield County
"The United Way of Central Ohio switched to ANDAR in May of 2001 after approximately 8 years with FMS. This application was selected through an extensive review process that compared three major applications. Our decision was based on a number of factors, some of the most critical being the user-friendly design, integration of a web-based pledging component into the system, and very importantly, our previous experience and relationship with the vendor Helix and their key staff."
"...The entire Helix team is professional, reliable and very customer focused."
Edward C. Sabatino, Jr.
Chief Operating Officer
United Way of Central Ohio
"ANDAR is a complete and thorough application; is user friendly; provides clear and concise reporting of all levels of the campaign... I have spent many years looking for the "right" campaign software and I know that our choice of ANDAR was the right one."
"...software applications are only as good as the support a user can access. Suffice it to say that the support we have received from Helix has been extraordinary! At every juncture of our usage, we have felt very comfortable calling Helix and getting a very receptive person on the other end." "...planning and converting our data went well and we were impressed with the thoroughness of the conversion. The employees of Helix have been a pleasure to work with."
Gail M. Garceau
United Way of Greater Manchester
"...The one thing I always tell people when they ask my opinion of Helix is that you can't get better service anywhere."
Kathleen K. Jewell, CPA
Vice President, Finance
Tulsa Area United Way
Andar is a GREAT tool for our United Way. To me, it is very user
friendly and performs more than adequately. I will say that users must
get the training they need to use it to its fullest! One cannot even
begin to know the power and options Andar offers if they do not receive
training AND use the software regularly!
Myself, I am very
pleased with Andar and recommend it to every United Way.
Sandra L. Taylor
Campaign Processing & Collections Manager
Our organization is extremely committed to having a relationship-oriented culture where
accurate information, efficient processes and tailored communications create strong
relationships that help us advance our mission. We’ve found Andar to be just the tool we
need to accomplish this goal.
VP, Resource Development
United Way of Larimer County
Using dashboards, we are able to simplify the interfaces our staff work with. We have found
them so useful, that for the first time our Community Impact, Marketing and Executive
departments have all requested Andar as a tool to help manage their work. From tracking
communications to managing cross-departmental workflows, the flexibility of Andar dashboards
are improving our ability to collaborate.
Carol A. Frye
Chief Operating Officer
United Way of the Columbia-Willamette
"One of our staff commented that he had been personally involved in 5 previous software conversions, and this was 'by far the smoothest conversion I've ever seen.' What most impressed us however, is the customer service."
United Way of the Greater Dayton Area
Andar/360 is the most complete CRM system designed for United Ways that
I have encountered in the last twelve years. Other software solutions
contain some of the functionality you get with Andar but to manage your
entire operation, you need the tools and flexibility only Andar
provides. As United Ways change from fundraising organizations to focus
on CRM to make an impact in the community and engage our constituents,
there isn't a better system on the market than Andar/360.
United Way IT Collaborative (UWITC)
“I have to admit that I was very worried about the conversion from
Rainbow but Helix made it seem a lot less stressful. The process went
very smooth and to top it off we were ready to go live on our goal
United Way of Allegheny County
We found our pot of gold [Andar] at the end of our Rainbow.
Manager, Donor and Financial Services
United Way of Burlington &
"Conversion was awesome, outstanding! I felt like I was the only customer, even though I knew that I wasn't."
Director of Information Technology Solutions
Heart of America United Way
Kansas City, MO