Alert
Converting from Rainbow?

Make an informed decision — get answers to frequently asked questions.

Click here to read more...


Office Closed

Our offices will be closed on Monday, May 21st for a holiday. The help desk will remain open but technical support will not be available.

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Help Desk
May 29, 2012 - June 01, 2012 Southeast Regional Conference
October 01, 2012 - October 03, 2012 Finance & Human Resources Forum
Confucius
April 30, 2010

 


PCI Compliance
Please note that Payment Card Industry (PCI) compliance is much more than Andar or your network. There are many details. We have posted a document on our web site to outline how Andar addresses PCI compliance. To view the document, you must login with your user id and password.

Download the document...


Enhancements
Our development schedule is filled to the end of September/2010.

All additional requests will be scheduled for delivery in the January/2011 service pack or later.


Content Management
Most of you know that you can use Andar to send e-newsletters but did you know Andar can go further and also host your entire website? The same “article” concept used to construct your newsletters can also be used to build web pages. Andar’s Content Management does not require any knowledge of html and it’s quick and easy to use. Andar will track who reads what article and assign interest ratings to accounts. You can also target specific content to specific visitors.

The initial setup of Andar’s Content Management requires that you have your strategy planned out. This should be part of your overall marketing and communication plan. You need to decide how to organize your articles, what constituent segment will receive what banner ads, what interests you’re going to track, etc. Helix can assist you with your plan and get you started with your implementation. Once your site is in place, keeping it up-to-date and writing new articles is quick and very easy.

Read more...
Watch the video...


Advanced Content Management
Andar is taking Content Management to the next level. Last January we released new functions to mass-generate thank you letters using Andar’s Content Management tools. As with newsletters and web pages, targeted articles can be included with each donor thank you letter based on the donor’s segment. The thank you letter is actually produced as a highly targeted and customized web page and then printed in full color. The biggest advantage is that the same tools are used for newsletters, web page design, e-Pledge, thank you letters, etc. That means only one system to learn. It’s one integrated marketing strategy that is multi-channeled and provides immediate feedback into your Andar CRM database.

Read more...


There’s More Coming...
We’ll be extending the thank you letter concept to receipts, statements, and general letters to prospects so that Andar will be your one-stop letter writing engine. We’re also greatly enhancing Andar’s “send e-mail” function for day-to-day correspondence. You’ll be able to get e-mail read confirmations live on your communication logs; you’ll be able to build more sophisticated e-mail templates with standard branding; and you’ll be able to quickly insert predefined paragraphs and attachments as you’re composing your messages. As with your e-newsletters, your day-to-day e-mails can also include a side-bar with highly targeted content based on the specific recipient in keeping with your marketing strategy.

We are also delivering multi-lingual e-Pledge! This coming August, you’ll be able to have e-pledge in any single-byte language including English, Spanish, French, etc. Asian characters will not be supported at this time. This project is sponsored by United Way/Centraide Ottawa.

Read about email enhancements: Project 52409...
Read about multi-lingual e-Community: Project 50651...


Service Pack 2010.02
Service Pack 2010.02 is scheduled for delivery next Wednesday. The table of content is now available for download.

Download site...


Quote of the Week
A new idea is like a child. It's easier to conceive than to deliver.

Ted Koysis


About Helix

Helix is a leading provider of cost-effective, enterprise-wide fundraising and community support software to nonprofit organizations and corporate foundations. Drawing on its 15-plus years of service and experience with the nonprofit sector, Helix offers within its Andar/360 product, an integrated suite of functions that addresses various missions of not-for-profit organizations, such as fundraising campaign management, online giving, allocation of funds, outcome measurements, volunteer management, and community services such as Information & Referral (211).
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Friday Morning Coffee Break - Archive

Our customers say...

"One of our staff commented that he had been personally involved in 5 previous software conversions, and this was 'by far the smoothest conversion I've ever seen.' What most impressed us however, is the customer service."

Al Ruhe
MIS Director
United Way of the Greater Dayton Area
Dayton, OH